Privacy Policy

1. Introduction

Welcome to Diamond Elite. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Information We DO NOT Collect

Diamond Elite is designed with privacy in mind. We do not collect, store, or share the following:

• Personal identification information (name, email, phone number)
• Location data
• Device identifiers or advertising IDs
• Photos, videos, or media files
• Contacts or address book information
• Browsing history or search queries

2.2 Information Automatically Collected

When you use Diamond Elite, certain information may be automatically collected:

• Device Information: Device model, operating system version (for compatibility)
• App Usage Data: Features accessed, crash reports (anonymous)
• Purchase Information: Managed by Google Play Store (see section 3)

2.3 Local Storage

Diamond Elite stores the following information locally on your device:

• Your membership status (Diamond, Platinum, or Gold)
• Transaction history of your purchases
• Language preference (English or Vietnamese)
• App settings and preferences

Note: This information is stored only on your device and is not transmitted to our servers.

3. In-App Purchases and Payment Information

Diamond Elite uses Google Play's In-App Billing service for all purchases. All payment processing is handled exclusively by Google Play Store:

• We do not collect or store your payment card information
• We do not have access to your Google Play account details
• Google Play's privacy policy governs all payment transactions
• Purchase receipts and transaction history are managed by Google Play

For more information about how Google handles your payment information, please review Google's Privacy Policy.

4. How We Use Your Information

The limited information we process is used only to:

• Provide and maintain the app functionality
• Verify your membership status and unlock premium features
• Display your transaction history
• Provide customer support when requested
• Improve app performance and fix bugs
• Ensure compatibility with your device

5. Data Sharing and Disclosure

We do not sell, trade, or share your information with third parties.

The only exceptions are:

• Google Play Services: For payment processing and app distribution
• Legal Requirements: If required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition (with notice)

6. Data Security

We implement security measures to protect your information:

• All data stored locally on your device is protected by Android's security features
• No sensitive data is transmitted over the internet
• Regular security audits and updates
• Encrypted communications when necessary

However, no method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

You have the following rights regarding your information:

• Access: Request information about data we process
• Deletion: Uninstall the app to delete all local data
• Correction: Manage settings within the app
• Opt-Out: Disable crash reporting in device settings

8. Children's Privacy

Diamond Elite is intended for users aged 18 and older. We do not knowingly collect information from children under 18. If you believe a child has provided information to us, please contact us immediately, and we will take steps to delete such information.

9. International Users

Diamond Elite is available internationally. Since data is stored locally on your device, data protection laws of your country apply. We comply with applicable data protection regulations including GDPR (for EU users).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date
• Sending an in-app notification for significant changes

Your continued use of Diamond Elite after any changes indicates your acceptance of the updated policy.

Terms of Service

1. Acceptance of Terms

By downloading, installing, or using Diamond Elite ("the App"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the App.

2. Description of Service

Diamond Elite is a premium lifestyle mobile application that offers three membership tiers:

• Diamond Member: Lifetime access to all premium features
• Platinum Member: 1 Year access to premium features
• Gold Member: 1 Month access to premium features

3. User Accounts and Eligibility

• You must be at least 18 years old to use this App
• You must have a valid Google Play account
• You are responsible for maintaining your device security
• You agree to provide accurate information if contacting support

4. Purchases and Payments

4.1 In-App Purchases

• All purchases are processed through Google Play's billing system
• Prices are displayed in your local currency
• Payment is charged to your Google Play account upon purchase confirmation
• Purchases are final and non-refundable except as required by law

4.2 Membership Terms

• Diamond Member: One-time payment, lifetime access (non-renewable)
• Platinum Member: Valid for 1 year from purchase date (non-renewable)
• Gold Member: Valid for 1 month from purchase date (non-renewable)

4.3 Refund Policy

All sales are final. However, you may be eligible for a refund under Google Play's refund policy:

• Requests within 48 hours of purchase may be eligible
• Technical issues preventing app use may qualify for refunds
• Contact Google Play support for refund requests
• For assistance, contact us at the emails below

5. License and Restrictions

5.1 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to use Diamond Elite for personal, non-commercial purposes.

5.2 Restrictions

You agree NOT to:

• Reverse engineer, decompile, or disassemble the App
• Modify, adapt, or create derivative works
• Remove or alter any copyright notices
• Use the App for any illegal purposes
• Share or resell your membership access
• Use automated systems to access the App

6. Intellectual Property

All content, features, and functionality of Diamond Elite, including but not limited to:

• Text, graphics, logos, icons, and images
• Software code and architecture
• Design, layout, and "look and feel"
• Trademarks and service marks

are the exclusive property of Diamond Elite and are protected by international copyright, trademark, and other intellectual property laws.

7. User Conduct

You agree to use Diamond Elite responsibly and not to:

• Violate any laws or regulations
• Infringe on others' rights
• Transmit harmful code or malware
• Attempt to gain unauthorized access
• Interfere with the App's operation
• Engage in fraudulent activities

8. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, including but not limited to:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation
• Security or accuracy of information

9. Limitation of Liability

To the maximum extent permitted by law, Diamond Elite and its developers shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or goodwill
• Service interruptions or bugs
• Third-party actions (including Google Play)
• Device damage or data loss

Our total liability shall not exceed the amount you paid for your membership (if any).

10. Termination

We reserve the right to:

• Terminate or suspend your access immediately for terms violations
• Discontinue the App at any time with notice
• Modify or remove features without liability

Upon termination:

• Your license to use the App ends immediately
• You must cease all use and uninstall the App
• No refunds will be provided (except as required by law)

11. Changes to Terms

We may modify these Terms of Service at any time. Changes will be effective immediately upon posting in the App. Your continued use constitutes acceptance of modified terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable international laws and the laws of your jurisdiction, without regard to conflict of law principles.

13. Dispute Resolution

Any disputes arising from these Terms or your use of Diamond Elite should first be addressed through our support email. If unresolved, disputes will be settled through binding arbitration in accordance with applicable laws.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms of Service and our Privacy Policy constitute the entire agreement between you and Diamond Elite regarding the App.